Listed below are Frequently Asked Questions regarding the Check Card Rewards program. If you still have questions, contact our Customer Care Center at (800)482-1314 or fill out our secure Contact Us form.
Check Card Rewards lets you earn rewards by using your German American Check Card to purchase merchandise and services. Through this program, you’ll receive targeted offers to receive rewards on purchases based on how you shop.
You can opt out by clicking on the “Stop receiving all offers” link on the rewards summary page. This link can be found in the upper right part of the rewards summary page.
Offers are matched on an account level, based on the purchases made with your German American Bank Check Card for that account. If you make different purchases with different accounts, you will see different offers in those accounts. You must use the German American Bank Check Card connected to that account to redeem the offers for that account.
Yes, this program is free! There is no cost associated with this program. This new rewards program is just another benefit of using your German American Bank Check Card.
You can find offers on the new Check Card Rewards section on the homepage in online banking. Check Card Rewards can also be accessed in the “More” section in the German American Mobile App.
Your rewards will typically be deposited to your account the month after you redeem the offer. Since we do not share your personal information with retailers, we cannot credit your account immediately at the time of purchase. For example, any rewards you redeem in the month of November typically will be credited to your account at the end of December. If you would like to see the offers you have redeemed or the total value of the recent offers you have redeemed, please visit the rewards summary page in online or mobile banking.
Each offer is based on how you currently shop, so the offers that you receive are relevant! To redeem the offer, simply click on it to see the details; this automatically loads the offer onto your Check Card. Then shop at the specified retailer and pay using your Check Card to earn the reward. Each offer has different details regarding when and where to shop and how much you need to spend. Offers that require an online purchase are clearly specified and may include a redemption code. Please read the details to determine how to redeem each offer and start earning rewards.
Offers are based on how you currently shop to ensure the offers you receive are relevant. If you seldom use your Check Card, you may not receive any offers until you begin using your card more. The more you use your German American Bank Check Card, the more chances you will have to receive relevant offers! You may not be receiving any offers because you accidentally opted out of the program. If you cannot access the rewards summary page or don’t see the “rewards” section in the upper right part of the new home page, you are not enrolled in the rewards program.
Typically, you do not need a coupon or code to redeem an offer. Each offer has different specifications regarding when and where you shop and how much you need to spend. Offers that require an online purchase are clearly specified and may include a redemption code. Please read offer details to determine how to redeem each offer.
No. Your personal information is not shared with retailers. In fact, no personal information leaves your financial institution.
Each offer has an offer period that was set by the merchant. You must redeem offers before the expiration date. The expiration date can be found in the offer details section of the offer by clicking on the offer.
You can any enroll any checking account that is available to you within your online banking, with the exception of Health Savings Accounts. Health Savings Accounts are not eligible for Check Card Rewards.