Popmoney

. . . to Pay People!

Your German American Online and Mobile Banking gives you the power to send, receive or request money from your friends, family, or just about anyone with an e-mail address or mobile phone number. It’s called Popmoney®! Popmoney® is our personal payment service which lets you move money from your bank account to theirs safely and securely, with ease.


Use Popmoney for all sorts of things—here are just a few:

  • Give a gift to family and friends
  • Collect rent from tenants or roommates 
  • Send or request money for club dues, your sports team or a group vacation
  • Pay your dog walker or lawn care service
  • Send money to your child at college
  • Pay back friends for a fun outing, like a dinner or concert


Getting Started is Simple:

On your desktop computer

  1. Login in to German American Online Banking
  2. Access Popmoney from the Move Money menu
  3. Register and begin using Popmoney today!
ON YOUR Mobile Phone

  1. Login in to German American Mobile Banking
  2. Click on the Pay People link
  3. Click on the Enroll Now link and follow the prompts to begin using Popmoney today!


Popmoney Frequently Asked Questions

Popmoney Overview

  1. What is Popmoney?
    Popmoney is an innovative payment service offered by German American and other leading financial institutions that eliminates the hassles of checks and cash. Now, sending and receiving money is as easy as emailing and texting. Best of all, you don't need a new account to send or receive money. Just use your current German American bank account.

  2. How does Popmoney work?
    Sending Money
    To send money, log in to your German American online bank account and look for Popmoney.  Send money to anyone using his/her email address, mobile number or bank account information.  You will be notified when the transaction is completed.

    Receiving Money
    You receive an email or text message telling you someone sent you money.  Just log in to your German American bank account and direct the funds there. Otherwise, you can provide your German American banking account information at Popmoney.com. Your money will be sent to that account.  If you don't provide your account information, the payment will be automatically returned to the sender's account.  Money sent to a bank account will be automatically deposited there.  It's just that easy!

  3. What can I use Popmoney for?
    Popmoney is easy and convenient for you and the people you send money to... they can simply receive the money into their bank account online. No need to write a check or be caught without cash when you owe someone money.

    Use Popmoney to:
    • Send money to your child at college
    • Send a gift to family and friends
    • Pay back friends for that fun outing
    • Pay your babysitter or your lawn care service
    • Pay rent to your landlord or roommates

  4. Will my bank account information be shared with the recipient?
    No, your bank account information will not be shared with the recipient. Your recipient will see your first name, last name, and the message you wrote for the payment; if you sent the payment to your contact's email address, your recipient will also see your email address. Similarly, you won't be able to see your recipient's bank account information.

  5. Why do I need to verify my email address and phone number?
  6. Verification of your email address and phone number is required for security reasons. Entering the correct verification codes ensures that you have access to your email and phone. You may also be asked to verify your mobile phone in the future to send and receive payments.


Sending Money

  1. What are the different ways I can send money to someone?
    You can send money to someone using his/her: 

    Email address: your contact will receive an email with instructions on how to direct the payment into his or her bank account.

    Mobile number: a text message will be sent to the recipient on your behalf with instructions on how to direct the payment into his or her bank account. If the recipient does not respond to the payment notification after 3 days, a reminder text message will be sent on your behalf to the recipient reminding them to act on the payment notification. You may want to tell your contact that standard Message and Data rates may apply.

    Bank account information (routing and account number): the money will be directly deposited into your contact's bank account. You will also have the option to send the contact an email.

  2. When will the recipient receive the funds?
    It depends on the delivery speed you selected to send the payment.

    Standard Delivery - 3 business days
    Your contact will receive the money in 3 business days if you're sending money to someone who has used Popmoney and turned on Automatic Deposit or if you have provided your contact's bank account information.

    If you are sending the payment via email or mobile, your contact must provide his/her bank account information; s/he will receive the funds within 3 business days.

    Express Delivery - Next business day
    Your contact will receive the money the next business day if you're sending money to someone who has used Popmoney and turned on Automatic Deposit or if you have provided your contact's bank account information.

    If you are sending the payment via email or mobile, your contact must provide his/her bank account information by 10 PM Pacific Time in order to receive the funds the next business day.

  3. What is Standard Delivery?
  4. Payment Sent To

    Standard Delivery Description

    Bank Account

    The payment will be sent to your contact's bank account within 3 business days.

    Email Address or
    Mobile Number

    The recipient will be notified of the payment on the send date.

    1. Contacts with Automatic Deposit enabled will see the payment in their bank account within 3 business days.
    2. Contacts without Automatic Deposit enabled cannot receive the payment until they provide their bank account information; once provided, the payment will be sent to the contact's bank account within 3 business days.

  5. What is Express Delivery?
  6. Payment Sent To

    Express Delivery Description

    Bank Account

    The payment will be sent to your contact's bank account the next business day.

    Email Address or
    Mobile Number

    The recipient will be notified of the payment on the send date.

    1. Contacts with Automatic Deposit enabled will see the payment in their bank account the next business day.
    2. Contacts without Automatic Deposit enabled cannot receive the payment until they provide their bank account information; once provided, the payment will be sent to the contact's bank account the next business day.

  7. Can I send money internationally?
    No, currently you can only use Popmoney to send money within the United States. If you send a payment to your contact's email or mobile, your contact will be required to provide a US bank account to receive the funds. Otherwise, the payment cannot be processed and the funds will be returned to your bank account.

  8. Why do I have limits on the payments?
    For your protection, limits have been created on how much money and how many payments can be sent during various time periods. Please click the Icon next to the Amounts field to view your available limits.

  9. What are the fees associated with the service?
    The fees for sending money using Popmoney® are as follows:
    • Standard 3 business day delivery - No Charge
    • Expedited Delivery - $2.50

  10. Why am I asked to enter a message to the contact?
    A personal message gives the contact the confidence that s/he is receiving the payment from someone they know. It is also an opportunity for you to communicate the purpose of the payment to the contact.

  11. Can I cancel a payment?
    Yes, you may cancel a payment anytime before or on the send date. Your contact will be notified if you cancel a payment after a payment notification has been sent.

  12. What happens when a payment expires?
    The recipient has 10 days from the send date to accept the payment. When a payment expires, the funds are returned to the sender. Please contact your sender to request another payment if you still wish to receive the funds.

  13. How do I add a contact?
    There are two ways to add a contact:

    • You can start typing a name, email or mobile phone in the To field. If it does not exist in your contacts list, an add contact window will pop up. Complete the remaining information and click Add.
    • Click on the Contacts tab and click on the Add Contact button. Enter the required fields and click Save.

For additional information, please access Popmoney through German American’s Online Banking or Mobile Banking app by clicking Popmoney from the “Move Money” menu.