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German American is committed to Customer Service Excellence and we care about your opinion. As a valued customer, you may be contacted about your experience with us by Avannis, a professional research firm. Avannis will never ask you questions about your account or personal information. Should you be randomly selected and receive a call or email from Avannis, we would appreciate you taking a few minute to provide your feedback.
We always welcome your thoughts and comments. Should you not receive a survey, yet wish to share your feedback, please contact any of our German American team members.