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Online Protection Tips
There are many types of online fraud. Emailed attempts to compromise personal information are called "phishing". This popular type of fraud appears to be from a trusted source like a financial institution and asks for banking logins, passwords, or other personal information. In a phishing attack, scammers send millions of email messages that appear to come from popular websites that you trust, like your bank or credit card company. The email messages, pop-up windows, and the websites they link to are designed to look similar enough to the real websites that they trick people into believing that they are legitimate. Victims who are deceived by these sites will unwittingly provide their credit card numbers, passwords, account information, or other personal data.
Phishing email messages are designed to look legitimate, often including actual logos or graphics from financial institutions. Phishers may place a link in the email that appears to go to a legitimate website, but it will actually take you to a phony scam site with a similar URL or IP address or possibly a pop-up window that looks exactly like the official site. These copycat sites are also called "spoofed" websites.
When viewing and/or providing information over the internet, BE SKEPTICAL. It is better to err on the side of caution. Unless you are 100% sure that a particular message is legitimate, assume it is not. Look for telltale signs of a phishing email, such as:
contains bad grammar
contains broken graphics
contains urgent requests for information that may threaten negative actions if you don't respond (for instance: we will close your account if you don't verify your username and password)
contains unfamiliar or suspicious links or attachments
is unsolicited and/or from an unknown sender
is sent multiple times from different senders
You can take a few precautions to protect yourself from other online threats:
Install a Firewall and anti-virus software-many of them contain spyware protection. Keep your virus definitions and browser and security software current.
Exercise reasonable care when downloading software and opening email attachments.
Have your computer analyzed by a qualified technician if you suspect your computer is running abnormally, you are receiving an unusual amount of "pop-up" pages, or you notice that you are being redirected to other web pages.
Beware of using non-encrypted wireless connections with computers, phones, and portable devices to send sensitive information from public wireless locations or even from home wireless networks. Using scanning devices, individuals can intercept unencrypted signals and view or obtain your information.
Beware of "shoulder surfers" while using a computer in public areas who may be trying to intercept your passwords or information.
Use strong passwords with a combination of uppercase and lowercase letters, numbers, and symbols. Change passwords periodically, and always change pre-assigned temporary passwords. When creating PINs and passwords, do not use birth dates, addresses, phone numbers, etc. that are easily guessed from personal information.
Never use the "save ID and password" option in your browser at home, or on a laptop or public computer.
Do not email personal and financial information to non-secure sites. Because of the potential for loss, avoid storing personal information on a laptop computer.
Properly dispose of old computers and ensure all sensitive information is removed from the hard drive. Reformatting the hard drive may not be sufficient-use specialized software to erase information.
Review your bank statements closely. Make sure you can account for all transactions. If you find any problems contact us immediately.
Check your credit report periodically. The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies-Equifax, Experian, and TransUnion-to provide you with a free copy of your credit report, at your request, once every 12 months. The three nationwide consumer reporting companies have set up a central website and a toll-free telephone number through which you can order your free annual report. To order, go to annualcreditreport.com or call 1-877-322-8228.
Note: The email address provided below is not sent through a secured internet connection. Please do not send confidential information such as your account number(s) or social security number by email.
Within each homepage, you’ll always find the login you need in the upper right hand section of the website. With navigation so simple and concise, we suggest leaving the bookmarks behind—there’s so much information on our site you won’t want to miss.
Click through the different slides to see where your logins are now.
Personal BankingBusiness BankingInsuranceWealth ManagementCredit Card
Personal Banking Logins
You can log into both personal and small business online banking from the Personal page. Although the default option is Online Banking, if you have a business banking account, you can also select Business Banking or Desktop Express without leaving the Personal page.
Business Banking Logins
The default login from this page is the Business Banking option, but Personal and Desktop Express are also available from this login.
Access My Wave Resources and your CSR 24 Account from the Insurance login.
Wealth Management Logins
Access My Investment Account (formerly titled View My LPL Account Login) and My Wealth Advisory (formerly titled View My Trust Account Login) from the Wealth Management login.
It’s easy to find out just how much it will cost to insure your car or house when you request a quote directly from the Insurance page. Plus, you can connect with an agent who will help you find the right coverage for your needs.
We’ve carried our long-standing commitment to service and availability to the website. We believe in providing the resources you need and the support and stability you expect for banking, insurance, investment and wealth advisory customers.
We have an assortment of resources to educate and help you manage your money.
Navigating our site is just as easy on a mobile device as it is on a desktop!
One menu contains everything you need.
Open the mobile menu from the top of any page and you will find a list of links and icons that have been prioritized to help you quickly get around.
Access all your accounts in one convenient location.
Any time you have the menu open, you will notice a large, red Online Banking button. This is your hub for Personal and Business logins, Insurance and Wealth Management Resources, and even handy links to download our mobile apps.