As online threats become more sophisticated, creating a secure online environment becomes increasingly challenging. German American is committed to helping you meet these challenges through a layered security approach. As part of our comprehensive security plan, we offer Trusteer Rapport to German American's Online Banking and Desktop Express clients.
What is Trusteer Rapport?
Trusteer Rapport works alongside your existing firewall and antivirus solutions to provide added protection to your German American Online Banking and/or Desktop Express session. Trusteer Rapport creates a secure tunnel between your keyboard and German American's Online Banking and Desktop Express platforms to minimize the risk of your information being captured by an outside party.
Why Use Trusteer Rapport?
Trusteer Rapport is free for you as a client of German American, is easy to install, and has an unintrusive user interface. Rapport enhances the security of the browser when you connect to German American's Online Banking and/or Desktop Express platform by verifying that the connection with the website is direct and encrypted to prevent "man-in-the-middle attacks." The security software validates the website you see is hosted by German American, thereby reducing risk of sending information to phishing sites.
What is the User Experience?
The user interface is designed to be as simple as possible. An icon is added to your browser's address bar, and when you connect to German American's Online Banking and/or Desktop Express sites, the icon will turn green. When you visit sites that do not use Trusteer Rapport, the icon browser will be gray in color. The icon is for your information only and does not require any action on your part.
Need more information?
Personal Online Banking Customers:
Call our German American Customer Care Center at (800) 482-1314
Business Online Banking or Desktop Express Clients:
Call our German American Treasury Management Team at (800) 482-1314 ext. 2500