Contact Us

Whether you have questions, are looking for assistance, or would like to share feedback, we look forward to hearing from you!

Fill out the following form or give us a call at (800) 482-1314 to speak directly to a German American financial professional during these hours:

*All times listed are Eastern Standard Time
Monday - Thursday 8:00am - 6:00pm
Friday 8:00am - 6:30pm
Saturday 8:00am - 1:00pm

Additional Contact Information

• If Check Card is lost or stolen: (800) 472-3272
• If Credit Card is lost or stolen: (800) 423-7503
• Customer Care Center (Normal Business Hours): (800) 482-1314
• BankLine 24 (bank by phone): (800) 536-0660
• German American Insurance: (800) 326-1871